Challenges and Goals of System Integration in Information Technology

Question 1

What is the goal of integrated information systems?

Accepted Answer

All of the above

Question 2

What is an example of an integrated system?

Accepted Answer

Question 3

What is the process of system integration in information technology?

Accepted Answer

Question 4

What are some challenges of system integration?

Accepted Answer

Question 5

What is the definition of an IVR system?

Accepted Answer

Enabling voice or menu inputs without live agent

Question 6

What does POS stand for in the context of system integration?

Accepted Answer

Point of System

Question 7

What is the purpose of a Kiosk in an integrated system?

Accepted Answer

To manage customer relationships

Question 8

What is the function of a CRM system in system integration?

Accepted Answer

All of the above

Question 9

What is the challenge of resource constraints in system integration?

Accepted Answer

Question 10

What is the significance of change management in system integration?

Accepted Answer